What is an AI application?
An AI application is a software system that uses an artificial intelligence or machine-learning model as a core component to automate complex tasks. These tasks might require language understanding, reasoning, problem-solving, or perception to automate an IT helpdesk, a financial assistant, or health insurance questions, for example.
AI models alone may not be directly beneficial to end-users for many tasks. But they can be used as a powerful engine to produce compelling product experiences. In such an AI-powered application, end-users interact with an interface that passes information to the model, often with supplementary sources of data such as health insurance information for the customer using the insurance app. Alternatively, the models can be linking the application to external tools to be automated, such as submitting an insurance claim.